Blink Delivery Support
Blink Delivery — campus delivery for UNL students
Need help with Blink Delivery? We're here to help with orders, deliveries, payments, refunds, and account questions.
Get in touch
Email support@blinkdelivery.app and we'll get back to you as soon as possible.
If your message is about a specific order, please include the Order ID shown on your order status screen so we can locate your order quickly.
Help with an order
For help with a recent order, open Orders in the Blink Delivery app, select the order, and tap Help with this order.
You can contact us about issues such as:
- Missing or incorrect items
- Damaged items
- Delivery problems
- Order status questions
- Payment or refund questions
Common questions
Where is my order?
Open Orders in the Blink Delivery app and select your order to view its current status.
Depending on the order, Blink may show updates such as:
You can also view your delivery location and other order details from the order status screen.
Where does Blink deliver?
Blink Delivery currently serves participating locations around the University of Nebraska–Lincoln (UNL) campus.
When placing an order, you can select from supported delivery locations such as residence halls, Greek houses, campus buildings, and supported off-campus locations.
You can also search for an address to determine whether it is within our current delivery area.
Can I save my delivery location?
Yes. Blink can save your selected delivery location to make future orders faster.
You can change your delivery location before placing an order.
Something was missing, damaged, or incorrect
Open Orders, select the affected order, and tap Help with this order.
You can also email support@blinkdelivery.app. Please include your Order ID and a description of the issue so we can review it.
What if an item is unavailable?
Product and restaurant item availability can change.
If an item from your order becomes unavailable, Blink may contact you or provide options depending on the order and item.
How do refunds work?
If a refund is approved, it will generally be returned to the original payment method used for the order.
The time it takes for a refund to appear may vary depending on your bank or payment provider.
How do payments work?
Blink Delivery allows customers to purchase physical products and food for delivery.
Available payment methods may include supported credit or debit cards and Apple Pay.
Payment information is processed securely through our payment provider.
I have a problem with my payment
If you experience a payment issue, first confirm that your payment information is correct and try again.
If the problem continues, contact support@blinkdelivery.app and include your Order ID if the payment issue relates to an order.
Account
How do I delete my account?
You can request deletion of your Blink Delivery account directly from within the app.
Open Account, select Delete Account, and follow the instructions shown.
Account deletion is handled in accordance with our Privacy Policy and applicable legal, financial, fraud-prevention, and record-retention requirements.
I need help with my account
For login, account, or other account-related issues, contact support@blinkdelivery.app.
Please do not send passwords, verification codes, or payment card information by email.
Privacy
For information about what information Blink Delivery collects, how it is used, and your privacy choices, see our Privacy Policy:
https://blinkdelivery.app/privacy
You can also review our Terms of Service:
https://blinkdelivery.app/terms
Contact
Blink Delivery LLC